Frequently Asked Questions:
Garage Door Installations & Repairs

Got questions about your garage door? You’re in the right place! At Empire Overhead Garage Door Service, we love helping our customers understand how to keep their doors working safely and smoothly. Whether you’re curious about garage door repair, thinking about a new garage door installation, or dealing with an unexpected issue that needs emergency garage door repair, we’ve got you covered. Our friendly team is here to make it easy — from garage door opener repair to choosing the perfect overhead garage doors for your home or business.

  • What kinds of services does Empire Overhead Garage Door Service offer?

    We are a full-service garage door company providing:

    • Garage door repair (springs, tracks, panels, cables, etc.)
    • Garage door installation (complete door and hardware installs)
    • Emergency garage door repair, available 24/7
    • Upgrades for new garage doors and overhead systems

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  • How do I know if my garage door needs repair or if I should replace it?

    You’ll want garage door repair if you notice symptoms like: loud or grinding noises; jerky or uneven motion; the door reversing mid-cycle; broken springs or cables; or sensor or opener malfunctions.


    If your door is very old (15–20+ years), has significant structural damage, or frequently requires part replacements, a full replacement with new garage doors might make more long-term sense.


  • Do you perform installations of new garage doors?

    Yes. Our team specializes in garage door installation, including residential and commercial overhead doors. We remove your old door, install the new one (or overhead garage door), and ensure the door is balanced, secure, and operating smoothly.

  • Can you repair or install garage door openers?

    Absolutely. Garage door opener repair is one of our core services. We also install new opener systems, including models with modern features like smartphone control, battery backup, and enhanced safety.

  • Is emergency garage door repair available?

    Yes — emergency garage door repair is a priority service for us. Our certified technicians are on call 24/7 to respond to urgent issues such as broken springs, cables, or doors that will not open or close. We aim for fast response times and same-day service when possible. 

  • What types of new garage doors do you offer?

    We work with a wide range of overhead garage doors, materials, and styles, including steel, wood, aluminum, insulated, carriage-style, and more. We partner with leading manufacturers to provide durable, attractive doors tailored to your preferences and needs. 

  • How often should I schedule maintenance for my garage door system?

    We recommend a professional inspection and tune-up at least once per year. Preventive maintenance helps detect issues early (worn parts, alignment, etc.), reduce the chance of a breakdown, and prolong the life of your garage door and opener.

  • What areas do you serve?

    While we’re located in the Wagener, SC area, we’re proud to serve residential and commercial property owners in and around the Aiken, SC; Barnwell, SC; Batesburg-Leesville, SC; Columbia, SC; Lexington, SC; North Augusta, SC; Orangeburg, SC; Dentsville, SC; Cayce, SC; and Augusta, GA communities.

  • How much does it cost?

    The cost depends on the job (repairs, installation, parts required, door size, and complexity). We provide transparent pricing and estimates for new garage doors and installations. For repairs or emergency calls, we’ll diagnose the issue and present a clear quote before proceeding.

Want to Know More?

Still have questions about your garage door repair, garage door installation, or choosing the right new garage doors? We’re happy to help! Our friendly team is always available to answer your questions, provide expert advice, and schedule fast service — whether it’s a routine tune-up or an emergency garage door repair.


Give us a call to speak with one of our local garage door company experts. From overhead garage doors to garage door opener repair, we’ll make sure you get the clear, reliable information you need to keep your door running safely and smoothly!